Service Note No.: C4247A-02
| Service Note: C4247A-02 |
 |
General Information
| Service note number: |
C4247A-02 |
| Short description: |
79.81EE Printer Error |
| Supersedes: |
- |
Administrative Information
| Service note objective: |
Info only |
| Recommended action: |
Not applicable |
| Originating entity: |
4600 |
| Expiration date: |
|
| Service type: |
Not applicable |
| No of labor hours paid by div: |
0.000 |
| Cost of parts: |
Not applicable |
| Cost of travel: |
Not applicable |
| Service inventory: |
Not applicable |
| Used Parts: |
Not applicable |
Parts required:
| Model number |
Starting serial number |
Ending serial number |
Part number |
Quantity |
Description |
|
C4247A |
AAAA000000 |
ZZZZ999999 |
- |
0 |
- |
Detailed Service Note Content
C4247A-02
Service Note Number: C4247A-02
HP Model Number and Description
HP C4247A LaserJet 5000LE
Overview
79.81EE Printer Error
Situation
The printer will display a 79.81EE Printer Error when all of the
following occurs:
1. At least 8 Mbytes of Memory in printer.
2. Printer Firmware Datecode on Configuration
page = 19980825 PA3.0
3. Configure "RAM DISK=ON" via
Configuration Menu on Control Panel.
NOTE: This will also allow you to configure
"MOPIER MODE" via the control panel.
4. Print a PCL/XL print job.
Solution / Action
1. Configure "RAM DISK=OFF" via
Configuration Menu on Control Panel. This is an unsupported
option with the LaserJet 5000LE.
2. If errors persist replace the Formatter.
14 October 1998
?1998 HEWLETT-PACKARD COMPANY
PRINTED IN U.S.A.
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